Concierge Desk

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Our concierge team is entirely dedicated to your every desire, to make your stay at El Palace unforgettable. Members of the Clefs d'Or (Golden Keys), they can achieve the seemingly impossible .

Each Concierge at El Palace Hotel is a member of the Les Clefs d’Or. To become a member of this prestigious organization, concierges must demonstrate substantial professional experience as well as good character.

Les Clefs d’Or concierges are able to advise guests on restaurants, night life, sporting and theater events, sightseeing tours and shopping among other things.
Bellman staff will be at your disposal to assist you with porterage and luggage storage